Logo

Responsible Gaming Policy

Our Commitment

Spin Palace is committed to promoting a safe, fair, and responsible gaming environment. Gaming should be seen as a form of entertainment and not as a source of income. We recognize the importance of supporting our users in maintaining control.

Age Requirements

Access to the platform is strictly prohibited for individuals under 18 years of age. We carry out age verification procedures to prevent underage gambling. We invite parents and guardians to use parental control software to limit access to gambling sites on shared devices.

Control Tools

We offer several options to help users manage their gaming activity:

Deposit Limits: Ability to set daily, weekly, or monthly limits on the amount that can be deposited.

Session Limits: Tools to monitor the time spent on the platform.

Self-Exclusion: Possibility to request temporary or permanent account closure if necessary.

Warning Signs

It is important to recognize the signs of problematic gambling behavior, including:

Playing to recover losses.

Dedicating excessive time or money to gaming, neglecting personal responsibilities.

Feeling irritable or anxious when unable to play.

Hiding gaming activity from family or friends.

Support

If you feel you are having difficulty controlling your gaming behavior, we encourage you to seek professional support. There are dedicated organizations that offer free and confidential counseling. For specific assistance related to your account, please contact our support: spinpalace_support@gmail.com.

Policy Review

This section is subject to periodic reviews to ensure that our safeguarding measures are always aligned with industry best practices.

EN